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Privacy Policy

1.    This privacy policy applies to the website of Dyspraxia UK (a trading name of Allium Independence Limited) at (the “Website”) and data collected during the process of an assessment/consultation with one of our Consultant Occupational Therapists. Dyspraxia UK takes your privacy seriously. This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”).


2.    For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to Rosaline Van de Weyer, Director, Dyspraxia UK at our address 9 Orwell Terrace, Barrington, Cambridge, CB22 7SG.


3.    By using the Website and/or instruction of an assessment/consultation with one of our Consultant Occupational Therapists, you consent to this policy. This consent may be given by a parent/guardian in the case of a child assessment/consultation.


Information we collect


4.    We will collect personal data on this Website only if it is directly provided to us by you the user, e.g. your e-mail address, name, address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you wish to sign up for our free e-newsletter, or are instructing us to perform an assessment/consultation.

5.    Personal data, pertinent to the diagnosis or support of Dyspraxia, will be collected as part of  the assessment/consultation process that you have instructed Dyspraxia UK to conduct. 

6.    We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally).

7.    Your payment information (e.g. credit card details) provided when you make a purchase from our website is not received or stored by us. That information is processed securely and privately by the third party payment processors that we use. Dyspraxia UK will not have access to that information at any time. We may share your personal data with our payment processors, but only for the purpose of completing the relevant payment transaction. Such payment processors are banned from using your personal data, except to provide these necessary payment services to us, and they are required to maintain the confidentiality of your personal data and payment information.

8.    Data that is collected via our Confidential Questionnaire and throughout the assessment/consultation is initially stored by the Consultant Occupational Therapist who conducted the assessment/consultation. Following production of the final report, the data is then filed and stored securely at the Dyspraxia UK office, accessible only by Dyspraxia UK office staff and Rosaline Van de Weyer, Director of Dyspraxia UK.


Use of your information


9.    We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.

10.    The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you i.e.: in the process of a diagnostic Dyspraxia assessment or consultation in relation to Dyspraxia. In addition, we may use the information for the following purposes:

10.1    If you are an existing customer, we may contact you with information about services similar to those that were the subject of a previous sale to you;

10.2    Where you have consented to receive our e-newsletters, from time to time to provide that to you.


Disclosure of your information


11.    We may disclose your information to health regulatory bodies to enable us to comply with the law.


12.    Only if your consent is gained, in circumstances deemed helpful/necessary to you, we may disclose your information to other health professionals involved with your care, an educational setting or workplace. 


13.    If you do not want us to use your data for our use, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data, or you can do so by writing to us at the address detailed in clause 2, or sending us an email to at any time.


Controlling the use of your data


14.    If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can write to us at the address detailed in clause 2 or email us at at any time.


Where we store and transfer your data


15.    As part of the services offered to you, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote servers to provide the website, data storage and some other aspects of our service, which may be based outside of the EEA - this is generally the nature of data stored in “the Cloud”.  It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or who work for us when temporarily outside of the EEA.


16.    A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. If we transfer or store your personal data outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected, as outlined in this privacy policy and in accordance with the DPA and GDPR. 


17.    We do not use or disclose sensitive personal data without your explicit consent.


18.    In order to provide our services to you and to meet our contractual commitments to you, we may need to transfer parts of the sensitive personal data that you have provided to us to our vetted HCPC-registered consultants who will provide those services, such as diagnostic assessments or consultations. Any such transfer will only be on terms that the confidentiality of your personal data is protected and that the terms of this privacy policy will continue to be complied with by the consultant.


19.    We will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.


20.    You have the right to opt out of our processing your non-sensitive personal data for marketing purposes by contacting us at


21.    Data obtained from the assessment process in paper format are stored in accordance with the DPA.




22.    The transmission of information via the Internet or email is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.


23.    Where we have given you a password so that you can access your report, you are responsible for keeping this password confidential.  


Third party links


24.    We have links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.


Use of cookies


25.    Our Website uses cookies. We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our Website. Such information will not identify you personally - it is statistical data about our visitors and their use of our Website. This statistical data does not identify any personal details whatsoever. We may also gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer's hard drive. They help us to improve our Website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website. 


Your rights 


26.    The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at the address detailed in clause 2, above, or by email to There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data.


27.    You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by writing to us at the address detailed in clause 2, above, or by email to


Changes to this policy


28.    We may update these policies to reflect changes to the website and our services. Please regularly review these policies to be informed of how we are protecting your personal data.


We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at 9 Orwell Terrace, Barrington, Cambridge, CB22 7SG or


Version: May 2018


This Privacy Policy has been provided by the legal resource